1. Subscription scope
A Locate subscription provides access to SaaS features on locate.ge. Depending on the selected plan, these features may include an enhanced profile, promotion, CRM, calendars, analytics, service management, team management, and branch management.
Freemius processes payment only for this Locate SaaS subscription. Professional services, appointments, client memberships, advances, and deposits are paid separately to the relevant professional or company. Locate does not charge a commission on bookings or services provided.
Max plan financial features provide internal records for company cash registers, balances, transfers, and refunds. They are not bank accounts or electronic wallets and do not move real funds by themselves.
2. Plans
- Basic is a free plan with no automatic charges.
- Pro is a paid monthly plan for regular professional or company use.
- Max is a paid monthly plan with the broadest available feature set.
Current prices, billing periods, currency, and included features are published on the pricing page. Paid SaaS plans are billed in USD through Freemius regardless of the domain. The total amount, including applicable taxes, is displayed before payment is confirmed.
3. Access activation
A paid plan is activated after the payment provider confirms a successful payment. Until confirmation is received, the account may remain on Basic or show a pending-payment status.
4. Automatic renewal and failed payments
Paid plans renew automatically. The next payment is charged on the renewal date shown in the billing section and by Freemius. You may disable automatic renewal before that date.
If a renewal payment fails, Locate may keep paid access active for a 7-day grace period while the payment method is updated or another renewal attempt is made. If payment is not completed by the end of that period, the account may be moved to Basic and paid features may be restricted.
5. Cancellation
You may cancel a subscription through the billing section or by contacting support. If a subscription is canceled after the 7-day refund period, no further renewals will be charged and paid access remains available until the end of the period already paid for.
Refund eligibility is governed by the Refund Policy.
6. Access restrictions
When a paid period expires or a renewal remains unpaid after the grace period, Locate may move the account to Basic and restrict features available only on Pro or Max. Account data is not automatically deleted when paid access ends.
Locate may also restrict or terminate paid features when the account violates the Terms of Service, applicable law, or payment-provider requirements.
7. Support
Send subscription questions to support@locate.ge. Include the email address linked to the account and any relevant payment or subscription ID.